Prospect Hospice rated ‘Outstanding’ by Care Quality Commission (CQC)

13th October 2021, 12:13pm | By Jill Crooks |

Prospect Hospice rated ‘Outstanding’ by Care Quality Commission (CQC)

Following a recent inspection by the Care Quality Commission (CQC), Prospect Hospice has received an overall rating of Outstanding.

In the report summary, the CQC recognised that staff provided outstanding care to patients, ensuring they were active partners in their care and those patients felt that they were truly cared for and supported by hospice staff. It was also highlighted that the hospice achieved Outstanding for being Well-Led and that leaders in the organisation had an inspiring shared purpose to deliver outstanding care and that staff were proud to work within the hospice team.

CQC inspectors look at a number of areas within the hospice operation and five areas are graded before these are combined to give an overall rating for the organisation. These areas are: Safe, Effective, Caring, Responsive and Well-Led. Following this inspection, the hospice received a good rating for three categories and was graded as Outstanding for Caring and Well-Led, with an overall rating of Outstanding.

Irene Watkins, chief executive at Prospect Hospice, said: “I’m delighted with this result but, more so, words cannot express just how pleased I am for our staff, volunteers and supporters that make hospice care in the community possible. As the end of life care specialist in Swindon and north east Wiltshire the Outstanding rating is a wonderful reflection of how we care and support our patients and those important to them.

“Everyone works incredibly hard to ensure that every patient we see receives a good death and that looks different to everyone. Our approach is always to put the person at the heart of their care and this is something the CQC highlighted.

“I’m also delighted that this report reflects how we work differently to other healthcare professionals to ensure each person receives the tailored care that is right for them. We’re all unique as individuals; our wants and needs are all very different and even change as we go through life. As we approach our death, this is no different and our staff are incredibly proud to be able to support those in our local community at this very difficult stage.”

To read more, visit the hospice’s website https://www.prospect-hospice.net/prospect-hospice-rated-outstanding-by-care-quality-commission-cqc/

Prospect Hospice is a charity providing end-of-life care to people 24 hours a day, seven days a week. It serves a community of more than 300,000 people in Swindon and north east Wiltshire, including Royal Wootton Bassett, Cricklade, Marlborough and Pewsey.

Comments and Discussion

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Make a Post

You must be logged in to add a post.
RSPB Pin Badge Volunteer

RSPB Pin Badge Volunteer

Could you help us by looking after and placing our cha...
Youth Peer Research Opportunity

Youth Peer Research Opp...

The National Lottery Community Fund are really excited...
Summer fun at Wiltshire Music Centre

Summer fun at Wiltshire...

From toddlers to teenagers, the kids takeover Wiltshi...
Curator Purton Museum

Curator Purton Museum

Purton Museum is housed on the first floor of the Work...
Volunteers wanted for Prospect Hospice charity shop

Volunteers wanted for P...

Prospect Hospice is seeking new volunteers for its cha...
Young people encouraged to stand for election and have their say on local issues

Young people encouraged...

Young people can get involved in local decision making...

JaneVaughanCEM

RT @Daniellebwilts: Tomorrow in Purton! New youth club...

JaneVaughanCEM

RT @Rhys_Schell: The Area Board #Wiltshire Youth Surve...
Children’s Mental Health Week

Children’s Mental...

From 1-7 February 2021 schools, youth groups, organisa...

JaneVaughanCEM

ECO FEST is coming to CALNE! 🌎💚💙♻️💚...
Denim4Dementia

Denim4Dementia

This October Alzheimer’s Support is asking everyone ...

JaneVaughanCEM

RT @CalneLC: The one you've been waiting for! Santa'...
Prospect Hospice rated ‘Outstanding’ by Care Quality Commission (CQC)

Prospect Hospice rated ...

Following a recent inspection by the Care Quality Comm...

JaneVaughanCEM

RT @Daniellebwilts: Area board youth survey! Join in t...
Exciting Volunteer Opportunities

Exciting Volunteer Oppo...

      Volunteer - Various Exci...