Support

We aim to provide simple, easy to use advice to help you set up and run your community and voluntary groups.

Start here – our support menu

Here at ‘Our Community Matters’ we aim to provide simple, easy to use advice to help you set up and run your community and voluntary groups. Our information pages are written in simple language and aim to give you all the help you will ever need. We update these information pages regularly and add new ones when we can. If you are looking for information on ...more

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Event planning checklist

However big or small your event is going to be, planning it will follow the same general pattern – and include some common pitfalls!  If you allow plenty of time to plan, follow this simple 10 step checklist and keep your fingers crossed for good weather your event should run like clockwork. Give your Community Engagement Manager a shout, they might be able ...more

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Licensing and regulations for events

On this post you will find loads of information that will help you deal with the common forms of regulation you will run into when planning a public event.  We have included links to the right places to make it easy for you to get everything you need checked and approved. Remember, better safe than sorry! And remember, we are on your side.  We want to make ...more

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Equality and diversity policies for ...

Planning and writing an equality and diversity policy for small volunteer-run community groups. An equality and diversity policy is simply a written agreement for your group about how you will avoid discriminating against people, and how you will create a safe and inclusive atmosphere for your members and service users. It will also help you to know how to manage ...more

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Health and Safety

This is an introduction to health and safety for community groups run by volunteers, that don’t have any employees or control any premises.  It includes tips and ideas for keeping people well and safe at your events and activities, information on how and why to write a health and safety policy, and some sample policies. This sheet includes: Health and Safety ...more

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Risk Assessments

A simple guide to risk assessments for community groups. Whatever your group does, from organising a street party to running a community building, you have a responsibility to do what you can to make sure people don’t get hurt. Doing a risk assessment can help with this. What is a risk assessment? A risk assessment lists the different hazards that people might ...more

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Using the Disclosure and Barring Ser...

Many community groups and organisations run services for children and adults in which it is important to safeguard participants against abuse and neglect. One way to do this is to check whether prospective volunteers and employees have a criminal record which makes them unsuitable for particular roles within your group. The Disclosure and Barring Service (DBS) ...more

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