Dorset & Wiltshire Fire & Rescue Service – Wiltshire Area Board Report for March/April 2020

27th May 2020, 10:01am | By David |

Community Safety Plan

DWFRS Community Safety Plan can be found on the DWFRS website;



We are committed to making a real difference to the lives of people in Dorset and Wiltshire. Our aim is to reduce the level of risk and harm to our communities from fire, targeting those most at risk. We do this primarily through our Safe and Well visits.

A Safe and Well visit is FREE and normally lasts about one hour covering topics such as:

  • Using electricity safely
  • Cooking safely
  • Making an escape plan
  • What to do if there is a fire
  • Keeping children safe
  • Good practice – night time routine and other points relevant to you
  • Identifying and discussing any further support the occupier may need

Are you or anyone you know:-

  • Over the age of 65?
  • Need a smoke detector?
  • Have a long-term health condition?
  • Suffer from poor hearing or sight loss?
  • Would you struggle to escape in the event of a fire?

If you can answer yes to more than one of these questions, then please call us on

0800 038 2323 or visit


On-going interaction by Protection Team members with Local Authorities, Private landlords and tenants regarding fire safety-related matters: external cladding systems; fire detection and warning systems; fire resisting doors (& self-closers); combustibility/fire resistance of construction materials; commercial and residential sprinklers systems and water-mist suppression systems

General Enquiries

If you have a general fire safety enquiry regarding commercial property, please email and the Fire Safety Team will respond in office hours.

Fire Safety Complaint

If you wish to tell us about fire safety risks in commercial premises, such as locked or blocked fire exits, you have three options:

  • You can email the fire safety department at
  • Call 01722 69 1717 during office hours (9am-5pm).
  • Call our Service Control Centre on 0306 799 0019 out of office hours (5pm-9am)

On Call Recruitment

Have you always wondered if you could join the fire service, but haven’t had the opportunity to find out more? Have you found yourself seeking your next challenge, keen to give back to the local community or wanting to learn new skills including leadership and teamwork? Then becoming an on-call firefighter is for you.

As a paid position, on-call firefighters commit anywhere between 40 to 120 hours per week, during which time they must be able to respond to the station immediately.

Many have ‘normal’ jobs during the day, then upon their return home make themselves available overnight or during the weekends. Some of our crew respond from their workplaces during the day, and we are very grateful to their employers for releasing them to perform their vital duties.

Anyone over 18 years old can apply (although you can also apply once you are 17½) you must be able to respond and attend the fire station within 5-8 minutes, you have a good standard of physical fitness (i.e. you are generally active), and you must have the right to work in the UK.

Further information on becoming an On Call Firefighter can be found at or should you have any questions, you can call 01722 691444.

Recent News & Events

Dorset and Wiltshire firefighters help with ambulance duties

Firefighters from Dorset & Wiltshire Fire and Rescue Service are playing a key role in relieving pressure on paramedics during the coronavirus outbreak.

The South Western Ambulance Service NHS Foundation Trust has invested in additional ambulances for the region, two of which will be coming to Dorset and two to Wiltshire.

The ambulances will be driven by firefighters who are trained to drive emergency response vehicles and carry out first aid. With these skills, firefighters will be able to support the ambulance service at a time when they are under increased pressure. They will be transferring patients to and from hospital alongside a clinician and they will also act as first responders for some life-threatening calls with a paramedic.

Full details of other duties being carried out by the fire and rescue service to support the community can be found

 New interactive road safety workbook launched

Dorset & Wiltshire Fire and Rescue Service has launched a new interactive road safety workbook for students home-learning during the coronavirus pandemic.

The first module, which has been sent to schools across the Service area, focuses on the importance of essential travel and it is targeted at KS3, KS4 and KS5 classes.

By completing the course, students will have a better understanding of what essential travel means and why it is important; what could distract road users in the current climate, and the bigger consequences of an incident or injury on the roads; and the safety measures you can take when making essential journeys now, and when travelling normally again post-lockdown.

The workbook can be found at and can be used by anyone. The road safety team will also be promoting the lessons via Twitter, Facebook, Instagram and TikTok.

Full details of the interactive road safety workbook can be found here.

Fire Service plea to not light Chinese lanterns

Following the circulation of social media posts encouraging the release of Chinese lanterns as part of the weekly #ClapforCarers, Dorset & Wiltshire Fire and Rescue Service is asking people to find safer alternatives to show their support for the NHS.

Chinese lanterns, also known as wish or sky lanterns, are generally made from paper, supported by a wire frame that incorporates a holder at the base for a solid fuel heat source.

Chinese lanterns are both a fire hazard and a danger to wildlife, pets and people. Whilst lighting and launch are largely in the control of the user, the actual flight path and ultimate destination are not. There is also no guarantee that the fuel cell will be fully extinguished and cooled when the lantern eventually descends, and any subsequent contact with a combustible surface could result in a fire developing.

Area Manager Craig Baker said: “With Chinese lanterns, you’re basically throwing a naked flame into the sky with no control over the direction it will take or where it will land – in addition, there is no guarantee that the fuel source will be fully extinguished and cooled when the lantern eventually descends, and that presents a real fire hazard. At a time when we are trying to keep our turn-outs to a minimum, to protect our crews from potential exposure to coronavirus, the last thing we need is lots of people launching these lanterns. We would urge everyone to find safer ways of supporting our key workers.”

Last week, the National Fire Chiefs’ Council (NFCC) issued a fresh plea for the public to avoid lighting sky lanterns, describing the recent attempt by companies to market them as a means of showing support for NHS workers as “misguided”. Their statement can be found at

Further advice on the safe use of Chinese lanterns can be found at

DWFRS needs your help – outdoor fire safety during the coronavirus pandemic

Dorset & Wiltshire Fire and Rescue Service (DWFRS) is warning the public to stay safe and stay vigilant when outdoors during the coronavirus pandemic. The Fire Service needs the help of the public to ensure their resources can be used for the vital support of all communities.

With the current dry weather being experienced, people are drawn to our outdoor spaces, especially in our beautiful local countryside. DWFRS is reminding everyone they must comply with the new Government rules to stay home and keep everyone safe – it only takes a moment of thoughtlessness to lead to the spread of coronavirus or a fire starting.

In line with Government guidelines, you should minimise time spent outside of the home to prevent spread of the virus.

DWFRS Area Manager Ian Jeary said: “During these unprecedented times, the statement from the Government is a simple one – ‘Stay Home, Save Lives’. Where you do go out for your daily exercise, please consider how you are using the outdoor space. The same applies in your garden, we are asking the public to seriously consider if they need to have a bonfire or barbecue. These can get out of control very easily. Although we are still providing an emergency response to all incidents, this does pull us away from other vital work to support our communities and means our firefighters are potentially exposing themselves to coronavirus.”

He added: “With garden waste collections suspended and local household recycling centres closed, we are starting to see an increase in garden bonfires getting out of control. Please consider if you must burn garden waste. Any bonfire should be sited well away from buildings, fences, trees and garden structures, and have a garden hose to hand in case the fire starts to accelerate. Please also be considerate of neighbours and always call 999 if you think the fire is spreading.”

Dorset & Wiltshire Fire and Rescue Service has the following advice for enjoying the outdoors safely:

  • Avoid open fires in the countryside. If you must have a fire, make sure that you’re in a designated safe area.
  • Put out cigarettes and other smoking materials properly before you leave your vehicle.
  • Do not throw cigarette ends out of your vehicle. They could start a fire and destroy surrounding countryside.
  • Site bonfires well away from buildings, fences, trees and garden structures.
  • Have a garden hose to hand in case the fire starts to get out of control.
  • Never use flammable liquids such as petrol or paraffin to start a bonfire.
  • If you see a fire in the countryside, report it immediately. Do not try to tackle a fire yourself; usually they can’t be put out with a bucket of water. Please call the fire service and leave the area as soon as possible.
  • Ensure that you know your location or a landmark so you can direct firefighters to the scene.
  • If you’re intending to have a bonfire, please advise Fire Control by using the form on our website – the Service often receives emergency calls from people who can see lots of smoke, and it helps to know where this could be a controlled burn.
  • Make sure you know the Countryside Code.

For further Fire Safety Information please visit

Greg Izon,

Group Manager – Wiltshire

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