We are looking for friendly and confident volunteers based in Wiltshire to join our new Telephone Befriending Service to provide emotional support to local people living with sight loss during this critical period. Feeling isolated is a common challenge for people with sight loss, and recent restrictions on personal contact compound the situation even more for those living alone. A friendly voice on the phone on a regular basis can make a huge difference to someone’s emotional wellbeing and ability to access local support and services.

Who are we?

Wiltshire Sight exists to reduce the impact of sight loss for people in Wiltshire and Swindon, providing services to enable blind and partially sighted people to lead fulfilling, independent lives. Although our usual face-to-face services are currently on hold, our Community Sight Loss Advisors continue to offer information, advice and guidance services over the phone and email. Being able to offer telephone befriending alongside our advice service makes an enormous difference to our ability to support everyone through this incredibly difficult time.

What skills and experience are needed?

Good listening and communication skills
Empathy / understanding towards others and an interest in what others have to say
A non-judgmental and positive approach and the desire to motivate and encourage others
An ability to work independently but also stay within the role’s boundaries – recognising what should and shouldn’t be done and when to seek advice or report concerns

How to Apply:

For further information and to apply, please email volunteering@wiltshiresight.org