Support

We aim to provide simple, easy to use advice to help you set up and run your community and voluntary groups.

Start here – our support menu

Here at ‘Our Community Matters’ we aim to provide simple, easy to use advice to help you set up and run your community and voluntary groups. Our information pages are written in simple language and aim to give you all the help you will ever need. We update these information pages regularly and add new ones when we can. If you are looking for information on ...more

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Using the Disclosure and Barring Ser...

Many community groups and organisations run services for children and adults in which it is important to safeguard participants against abuse and neglect. One way to do this is to check whether prospective volunteers and employees have a criminal record which makes them unsuitable for particular roles within your group. The Disclosure and Barring Service (DBS) ...more

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Managing Volunteers

Managing volunteers does not require any specialist knowledge. Mainly, you need common sense and the ability to put yourself in the position of a volunteer and ask yourself how you would you like to be treated. Volunteers are likely to be the lifeblood of your group so it is important that you respect, value and appreciate them – always ask yourself; “what ...more

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Your starting point for grant fundin...

Every community group needs funding to deliver its local activities.  This can come from subscriptions, donations, membership fees, sponsorship, trading, fundraising and grants. Grants are a key source of funding and are available from a range of sources.  Funders are keen to support local community groups providing activities and services to the community ...more

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Opening a bank account

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