| Healthwatch Wiltshire is working with other Healthwatch teams across the south to hear your experiences of GP services over the last six months.
The Covid-19 pandemic has put a huge strain on the NHS and had an impact on how we access health services. Staff at GP practices have been working hard to deliver the vaccine programme, catch up on the backlog of treatments and respond to new ways of working such as offering video and telephone consultations and providing online consultation software, such as e-Consult. We’ve heard that these new ways of accessing GP services have worked well for some people, allowing them to save time and get the help they need, quickly. But for others it’s been more difficult, time consuming and frustrating to access support when they need it.
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