Share your experiences of GP services in the last six months

26th November 2021, 11:49am | By Ros Griffiths |

Healthwatch Wiltshire is working with other Healthwatch teams across the south to hear your experiences of GP services over the last six months.

The Covid-19 pandemic has put a huge strain on the NHS and had an impact on how we access health services. Staff at GP practices have been working hard to deliver the vaccine programme, catch up on the backlog of treatments and respond to new ways of working such as offering video and telephone consultations and providing online consultation software, such as e-Consult.

We’ve heard that these new ways of accessing GP services have worked well for some people, allowing them to save time and get the help they need, quickly. But for others it’s been more difficult, time consuming and frustrating to access support when they need it.

How you can help

We’ve already run a survey for GP staff to understand how their roles have changed during the pandemic, what practices do well, and what challenges they face.

Now we need to hear about your experiences of accessing GP services so we can help the NHS understand what is working well and what could be better.

Please help us by completing our questionnaire and tell us about your experiences of accessing GP services in the last six months. We’d like your feedback on how you contacted your GP practice, how you booked an appointment and how your appointment went.

Our survey can be found online at: www.smartsurvey.co.uk/s/wiltsGPaccess

If you would like to complete the survey over the phone or would like us to send you a paper copy, please call Healthwatch Wiltshire on 01225 434218 or email info@healthwatchwiltshire.co.uk

Everything we hear will be collated and shared with NHS services and organisations to help shape the way services are developed in the future. All feedback is anonymous and confidential.

The closing date for the survey is Friday 31 December 2021.

Comments and Discussion

Comments are closed.

Make a Post

You must be logged in to add a post.
Young people FUEL up during Christmas holidays

Young people FUEL up du...

Wiltshire Council will once again be delivering the Go...

RosGriffithsCEM

A few spaces left on this training - Free #MentalHealt...
Glove Factory Studios

Glove Factory Studios

What's New at Rooster Talks? ROOSTER TALKS: FRI 4TH...
More male volunteers needed for Independent Volunteer Scheme

More male volunteers ne...

The Independent Visitor Scheme encourages volunteers t...
Young Work Wiltshire Instagram

Young Work Wiltshire In...

Wiltshire Council's Employment and Skills service Youn...

RosGriffithsCEM

RT @BoA_SwimPool: We are hiring now! We have multiple ...
Free Mental Health First Aid Training for young people in BoA

Free Mental Health Firs...

Thanks to BoACAN and funding from Wiltshire Council an...

RosGriffithsCEM

#Corsham and surrounding villages Over 60s Info and Ad...
Mentor Volunteers

Mentor Volunteers

The Youth Adventure Trust is a registered youth develo...
BoA Book Fiesta children’s workshop – with Alex Cotter

BoA Book Fiesta childre...

Bradford on Avon Book Fiesta are proud to provide a fr...

RosGriffithsCEM

RT @wiltscouncil: We have published a robust open lett...
Mighty Girls Film Night

Mighty Girls Film Night

St Margaret’s Hall Bradford on Avon Friday 28th Jan...

RosGriffithsCEM

RT @aclarewalker: Beautiful tree festival in beautiful...
The Co-op Community Well Being Index

The Co-op Community Wel...

The Co-op actively engages with local communities and ...
BoA Link needs volunteer drivers!

BoA Link needs voluntee...

Your local Link scheme needs you! Demand for the se...
Programme Volunteers

Programme Volunteers

The Youth Adventure Trust is a youth development chari...
Save up to £60 on a new leisure membership – starting Monday

Save up to £60 on a ne...

          &nbs...