Do you have what it takes to work at the heart of frontline of policing?

23rd June 2022, 12:47pm | By catherinerussell |

 

 

 

 

 

Recruitment for Contact Centre Operators opens at 9am on Monday 27 June.

This is a great opportunity to join Wiltshire Police in a role where you can learn, develop and progress.

Are you calm in a crisis? Do you have excellent listening skills? Are you good at decision making?

Our 24/7 Crime & Communications Centre in Devizes is home to our Contact Centre Operators. Working at the heart of our frontline, handling 101 and 999 calls from the public, our Contact Centre Operators are the first point of contact and response during incidents and emergencies. They are the voice of calm at times of crisis and in challenging situations, and reassurance as they coordinate help and support.

If you can communicate with people from all walks of life, can empathise with others, have an inquisitive mind, good attention to detail, and can thrive in a high pressure environment, this could be the role for you.

Along with full training and salary increments post probation, the role offers:

  •  Great career progression and the opportunity to specialise in Crime Recording, Incident Bureau   and Incident Control
  • Ongoing training and personal development
  • Being part of our dedicated Contact Management team and the wider police family
  • Generous annual leave with set shift patterns (24/7)
  • Good pension scheme

We are looking for resilient individuals whose first instinct is to help others. We want to create a more diverse workforce and are particularly keen to hear from individuals from under-represented groups in policing, including people from an ethnic minority background, or with a disability or other protected characteristic.

If you want to make a difference and give back to your community this could be the job for you.

To find out more about becoming a Contact Centre Operator, including the educational requirements,  please visit the Contact Centre Operators page on the careers section of the Wiltshire Police website.

 

 

Comments and Discussion

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Make a Post

You must be logged in to add a post.

JacquiAbbottCEM

https://t.co/ZZ2X1lwNGj Please join us for this commun...
Community Area grants available – deadline Thursday 25 August

Community Area grants a...

Stonehenge Area Board has three main funding streams f...

JacquiAbbottCEM

https://t.co/FlZKkVWUuS Please join us this evening, j...
Summer fun at Wiltshire Music Centre

Summer fun at Wiltshire...

From toddlers to teenagers, the kids takeover Wiltshi...

JacquiAbbottCEM

https://t.co/1TUGJBwgIm An evening of melodic, easy li...
Alzheimer’s Support activities volunteer

Alzheimer’s Suppo...

If you enjoy being with people, love a good chat and h...

JacquiAbbottCEM

https://t.co/FWgGE6JxO9 Deadline to register interest ...
Tell us your priorities –  Woodford Village Hall 30th June

Tell us your priorities...

Wiltshire Council's Stonehenge Area Board extends a wa...
Gardening Volunteer

Gardening Volunteer

With the launch of our annual Trust in Bloom competiti...
Middlewick House Open Garden

Middlewick House Open G...

        MIDDLEWICK HOU...
Children’s Mental Health Week

Children’s Mental...

From 1-7 February 2021 schools, youth groups, organisa...

JacquiAbbottCEM

https://t.co/atseWOo7Iy Community grants available thr...
Do you have what it takes to work at the heart of frontline of policing?

Do you have what it tak...

          Recruitm...
Volunteer with Alzheimer’s Support

Volunteer with Alzheime...

Alzheimer’s Support is offering rewarding volunteeri...
Help adults learn to read

Help adults learn to read

READ EASY – A NEW INITIATIVE IN SALISBURY, SOUTH &am...